Terms of Use

Effective Date: 21.10.2024

Welcome to MyProviderhub.com (“the Site”). By accessing or using the Site, you agree to comply with and be bound by these Terms of Use (“Terms”). Please read the following carefully. If you do not agree with these Terms, you must not use the Site.

1. Acceptance of Terms

By accessing and using MyProviderhub.com, you acknowledge that you have read, understood, and agree to be bound by these Terms. MyProviderhub.com reserves the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Site after any modifications indicates your acceptance of the revised Terms.

2. Services Provided

MyProviderhub.com is a website that sells a web-based application designed to assist National Disability Insurance Scheme (NDIS) service providers in managing their operations. The services offered through the Site may include, but are not limited to, access to NDIS tools, administrative services, and customer support related to the use of the platform.

3. User Responsibilities

You agree to:

• Use the Site and the NDIS Web Application only for lawful purposes and in compliance with NDIS guidelines.
• Provide accurate, current, and complete information during the registration process.
• Keep your account credentials secure and not share your access with others.
• Use the Site in a manner that does not interfere with its functionality or security, or with other users’ access.

4. Prohibited Uses

You are prohibited from:

• Using the Site or its services for any illegal activity or to violate any applicable laws, including NDIS regulations.
• Attempting to gain unauthorized access to the Site, other user accounts, or any related systems.
• Modifying, adapting, translating, or reverse-engineering any portion of the Site.
• Engaging in any activity that disrupts the normal use of the Site, including uploading malware or other harmful content.

5. Payments and Fees

Purchasing the NDIS Web Application or any other services provided through MyProviderhub.com may require payment. You agree to pay all fees at the rates specified at the time of purchase. MyProviderhub.com reserves the right to modify its pricing structure at any time. Any changes will be communicated to you prior to taking effect.

6. User Data and Privacy

By using the Site, you agree to our Privacy Policy, which governs how we collect, store, and use any personal data you provide. We take reasonable steps to ensure the security of your data and compliance with relevant privacy laws, including but not limited to the Australian Privacy Act 1988.

7. NDIS Compliance

The web application provided by MyProviderhub.com is designed to assist in the administration and management of NDIS-related services. However, it is the responsibility of the user to ensure that all actions and processes facilitated by the application comply with NDIS regulations. MyProviderhub.com does not guarantee compliance with NDIS standards, and users are advised to seek professional guidance where necessary.

8. Third-Party Services and Content

The Site may include links or access to third-party websites or services that are not owned or controlled by MyProviderhub.com. We are not responsible for any third-party content, services, or privacy practices. You use such third-party services at your own risk, and you should review their terms and conditions separately.

9. Intellectual Property

All content, trademarks, logos, and intellectual property on the Site and within the NDIS Web Application are the property of MyProviderhub.com or its licensors. You may not copy, modify, distribute, or use any part of the Site or Application without express written consent.

10. Disclaimer of Warranties

The Site and services, including the NDIS Web Application, are provided on an “as-is” and “as-available” basis. MyProviderhub.com makes no express or implied warranties regarding the functionality or reliability of the Site, including but not limited to warranties of merchantability, fitness for a particular purpose, or compliance with NDIS regulations.

11. Limitation of Liability

To the fullest extent permitted by law, MyProviderhub.com shall not be liable for any indirect, incidental, or consequential damages, including loss of data, income, or use, arising from your use of the Site or the NDIS Web Application. This limitation applies even if MyProviderhub.com has been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless MyProviderhub.com, its affiliates, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of the Site, your violation of these Terms, or your breach of any third-party rights, including those relating to NDIS compliance.

13. Termination

MyProviderhub.com reserves the right to suspend or terminate your access to the Site and the NDIS Web Application at its sole discretion for any violation of these Terms. Upon termination, you must immediately cease use of the Site and the Application.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of NSW District Court. Any disputes arising from these Terms, or your use of the Site will be resolved in the courts of NSW District Court.

15. Contact Information

If you have any questions regarding these Terms of Use, please contact us at:

Email: support@myproviderhub.com
Mailing Address: PO Box 1433, Maroubra, NSW, 2035

By using MyProviderhub.com, you agree to these Terms of Use.